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Return Policies 2026

Buy with confidence. 12 major retailers ranked by return-friendliness.

StoreWindowNo Receipt?Free Returns?Best Feature
CostcoUnlimited (most items)No time limit on most returns
NordstromNo time limitNo time limit + free return shipping
REI1 year365-day satisfaction guarantee
Zappos365 days365-day free returns on everything
L.L. Bean1 year1-year satisfaction guarantee
Target90 daysRedCard holders get 120 days
Walmart90 daysFree returns via FedEx or in-store
Amazon30 daysEasy online returns + multiple drop-off options
Best Buy15 days (60 for Totaltech)Totaltech members get 60 days
Apple14 daysFull refund on unopened items
Home Depot90 days365 days for Home Depot credit card holders
Macy's90 days (30 for some items)Free returns in-store or by mail
1

Costco

Unlimited (most items)

Costco has one of the most generous return policies. Most items can be returned anytime with no time limit. Electronics have a 90-day window. No receipt needed — they look up your membership.

2

Nordstrom

No time limit

Nordstrom evaluates returns on a case-by-case basis with no strict time limit. Free return shipping on all online orders. One of the most customer-friendly policies in retail.

3

REI

1 year

REI offers a 1-year return window on most items. Electronics and outdoor technology have a 90-day window. Members can look up purchases without a receipt.

4

Zappos

365 days

Zappos offers a full year to return any item, with free return shipping. Items must be unworn and in original packaging. One of the best return policies for shoes and clothing.

5

L.L. Bean

1 year

L.L. Bean offers a 1-year return window. Items must show reasonable wear. They also offer free return shipping and will exchange or refund.

6

Target

90 days

Target offers 90 days for most items (120 for RedCard holders). Target-owned brands get 1 year. Electronics get 30 days (extended for RedCard). Free returns in-store or by mail.

Holiday: Extended through Jan 25

7

Walmart

90 days

Walmart offers 90 days for most items. Electronics get 30 days. Free returns in-store or via FedEx drop-off. No receipt? They can look up purchases with your payment method.

Holiday: Extended through Jan 31

8

Amazon

30 days

Amazon offers 30 days for most items. Holiday purchases get extended windows. Free returns at Whole Foods, Kohl's, Amazon Lockers, and UPS. Some items have free return shipping.

Holiday: Extended through Jan 31

9

Best Buy

15 days (60 for Totaltech)

Best Buy offers 15 days standard, 30 for My Best Buy Plus, and 60 for Totaltech members. Activatable devices (phones, tablets) get 14 days. Free returns in-store or by mail.

Holiday: Extended through Jan 14

10

Apple

14 days

Apple offers 14 days for returns. Items must be in original condition. Opened software, gift cards, and customized items are not returnable. Free return shipping available.

Holiday: Extended through Jan 8

11

Home Depot

90 days

Home Depot offers 90 days for most items, extended to 365 days for Home Depot credit card holders. Plants have a 1-year guarantee. Major appliances get 48 hours.

12

Macy's

90 days (30 for some items)

Macy's offers 90 days for most items. Last Act/clearance items get 30 days. Tech and watches get 30 days. Free returns in-store. Online returns may have a $9.99 fee unless you're a Star Rewards member.

Holiday: Extended through Jan 31

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Last updated: February 2026 · Price Match Policies · Free Shipping Tricks